THE ROLE OF EMPLOYEE COMMITMENT IN DRIVING EXCELLENCE AT PHILIPS ELECTRONICS

Abstract

Employee engagement is essential in industries characterized by rapid transformation, such as electronics, where innovative concepts frequently emerge. Philips Electronics possesses the requisite resources to achieve its long-term growth and sustainability objectives, attributable to the diligent efforts of its employees. This study examines the correlation between enhanced quality, efficiency, and customer satisfaction, and the presence of motivated, engaged, and loyal employees. It underscores the paramount importance of robust human resources, effective leadership, and transparent communication channels in cultivating employee loyalty. The study elucidates the vital importance of a dedicated workforce for Philips Electronics in securing a competitive advantage and ensuring sustained success, through an examination of particular strategies and results.